MediaWorks DX Incident Replay Software
Multi-channel replay recorder software for advanced incident reconstruction, instant recall, live monitoring, and more
A Single Pane of Glass
MediaWorks DX is the user interface and replay software within Eventide Communications’ NexLog DX-Series recording systems. It allows users to search, replay, and manage recordings with advanced features like multi-channel replay, synchronized screen and voice playback, and graphical timeline displays. The software supports detailed incident analysis and reviews through functions like variable-speed playback, annotation capabilities, and easy export options.
Accessible through any web browser via industry-standard HTML5 technology, MediaWorks DX gives users a holistic view of incidents, secure access control, and the ability to monitor live audio and archive recordings through an intuitive, easy-to-use interface. This reliable replay and recording software is essential for organizations needing a streamlined solution for incident reconstruction, mission-critical response, training, compliance, and quality assurance​​​.
MediaWorks DX Features
*Optional Features
- Real-Time Location Display: Shows wireless 9-1-1 call locations on Google Maps through a PC browser.
- Search by Geofence: Draw geofences to locate specific recordings by area, using latitude/longitude coordinates.
- Organize by Incident: Save and manage related calls in incident-specific tabs and folders, complete with graphical timelines.
- Add Calls to Incidents: Easily update incidents with new calls to keep a complete record.
- Call Evaluation Tools: Access a dedicated tab to assess call handling performance and ensure service quality.
- Playback Controls: To replay audio seamlessly, it offers speed adjustment, pitch correction, loop, skip, and AGC.
- Sequential or Mixed Replay: Listen to recordings sequentially or combine them for a cohesive review.
- Immediate Access: Call takers and dispatchers can quickly replay recent calls for instant review.
- Replay Text Interactions: Review text interactions, including SMS-to-911 and TDD messages, supporting NG911 MMS standards.
- Access Control: Network access is secured by username and password and can be accessed via Chrome, Firefox, or Internet Explorer.
- Voice & Text Annotations: Mark timelines with important details through annotations and searchable call notes.
- Multimedia Interaction Review: Screen replay enhances incident reviews and staff evaluations.
- Powerful Search: Locate recordings quickly using various parameters like channel or start time.
- Graphical Timeline: Visualize call sequences across channels with easy navigation and zoom controls.
- Incident Enhancement: Upload videos, photos, and documents to enrich the incident timeline.
- Flexible Export Options: Menu-driven tool for exporting incidents via email, USB, DVD, or Blu-ray.
- Retention Assurance: Mark critical recordings to prevent retention rule deletion.
- Multi-Channel Monitoring: Listen to live audio from multiple sources in real time.
- Audio Visualization: View audio content and silence to locate key moments visually.
- Privacy Control: Redact private audio before export to safeguard sensitive information.
- Timestamped Replay: Include spoken date and time during playback and in exported files.
MediaWorks DX delivers advanced functionality for effective incident management, secure access, and detailed review, all within an intuitive interface.
Why Choose Eventide Communications?
A Holistic View of Incidents
Eventide recorders and MediaWorks DX capture real-time voice, video, screen activity, and data from diverse communication channels for a comprehensive, contextual view of incidents. This enhances operational oversight and training, ensures compliance, and supports effective response strategies in complex, high-risk environments.
