Why Transit Authorities Depend on Eventide Communications
Transit authorities are under constant pressure to deliver consistent, secure, and compliant service across trains, subways, buses, and paratransit systems. Whether it's managing incident investigations or responding to complaints from elected officials, voice and data recording is essential for day-to-day operations.
Eventide Communications provides the vehicle recording system transit agencies depend on to capture critical communications with clarity, reliability, and auditability. From dispatcher QA to verifying public announcements, Eventide’s NexLog® DX-Series full ecosystem recorders are the recording backbone for modern transit operations.
Managing Operational Risk with Trusted Recording Technology
Transit agencies face daily risks that can quickly escalate:
- Vehicle accidents
- Passenger injuries
- Train and subway derailments
- Medical emergencies
- Service delays and dispatch disputes
When these incidents occur, recordings from Eventide’s transit recording systems become essential. They provide a concrete timeline of events – a reliable account that supports internal investigations, operational training, and defense against public or legal scrutiny.
Disputes from customers to mayors, city councils, or county commissioners are common. When claims arise, these recordings are often the first – and most trusted – line of defense.
NexLog® 740 DX-Series: Built for the Demands of Public Transit
At the heart of Eventide’s solution for transit operations is the NexLog® 740 DX-Series recorder. This purpose-built hardware platform offers:
- Up to 560 VoIP channels
- Native support for analog, digital, T1/E1, and DMR/LMR inputs
- Secure, redundant storage
- MediaWorks DX UI/UX for seamless web-based search and playback
- Configurable access controls for department-specific permissions
Transit authorities can deploy the NexLog 740 DX-Series recorder in a centralized facility or at regional control centers – ensuring complete control and compliance across large-scale operations.
Native Integration with Transit Communication Systems
DMR/LMR Radio Recording
Transit authorities operate with a wide mix of radio systems. Eventide supports direct integrations with all major manufacturers, including:
- Motorola ASTRO® and MotoTRBO™
- L3Harris®
- Tait Communications
- Kenwood NEXEDGE
- EF Johnson & more
Whether onboard vehicle communications or central dispatch radio traffic, Eventide’s vehicle event data recorder platform ensures clear and complete capture
Telephone and Intercom Recording
Internal communications – including IP intercoms at rail yards, depots, and terminals – are equally vital. Eventide supports leading VoIP and SIP intercom solutions to ensure all voice traffic, whether emergency or routine, is archived and accessible.
Dispatcher Screen Recording
Understanding how an operator responded in real-time means more than reviewing audio. Eventide’s screen recording captures mouse clicks, CAD actions, and incident workflow tools in sync with voice recordings, providing a complete picture for training, QA scoring, and legal review.
Always-On, Always-Recording
Many transit systems cannot legally operate without 24/7 recording coverage. Eventide’s systems are engineered to meet these uptime expectations:
- Redundant power and RAID storage
- Optional failover recorders for high availability
- Configurable archiving to CloudSync or local NAS
- Secure access via encrypted web-based interfaces
No matter the size or complexity of your transit system, Eventide can scale from localized deployments to multi-site networks, ensuring that no communication goes undocumented.
The Linux Advantage for Transit Environments
Unlike Windows-based recorders, Eventide's purpose-built appliances run on Linux – an operating system known for security, scalability, and reliability.
Benefits for transit authorities include:
- Lower total cost of ownership with no Windows licensing fees
- Greater stability and resistance to cyber vulnerabilities
- Customization capabilities that allow Eventide to streamline performance based on system load and input types
- Simplified web access – dispatchers and managers use a browser, not the command line
With over 15 years of Linux development experience, Eventide ensures your system stays up and secure – without disruptive software updates or service interruptions.
Trusted by Transit Leaders
“We have implemented many Eventide systems at many transportation authorities and entities in the Northeastern territory of the USA, such as:
- NJ Thruway Authority
- NY Thruway Authority
- Conrail
- Metropolitan Transit Authority
- Philadelphia International Airport
- Port Authority of New York and New Jersey
(comprised of John F. Kennedy International Airport, LaGuardia Airport, Newark Liberty International Airport, The Port Authority Trans-Hudson (PATH) train system, the world-famous One World Trade Center, and a 2,000-man Transit Police force).
All systems listed have been in place for years and work as expected, and we have many more transit authorities not listed above just as pleased with their Eventide systems.”
~ Richard Geremia
Managing Director, Interaction Insight Corporation
Eventide Communications’ Top Reseller 2020-25
Reliability Transit Agencies Can Count On
Whether your agency needs a secure vehicle event data recorder, a unified vehicle recording system for buses or trains, or a robust transit recording solution to support compliance and QA workflows, Eventide Communications delivers.
From minor schedule dispute reviews to major incident investigations, NexLog® DX-Series is the trusted foundation of transit communication integrity.
Let us help you maintain safety, document operations, and prepare for what’s next.
