Public Safety

Public Safety Recording Systems

Instant Access to the Evidence You Need

Your Comprehensive Recording Solution

Eventide Communications delivers reliable, secure, and scalable public safety recording systems specifically designed for Public Safety Answering Points (PSAPs), 911 centers, police, and fire departments. Built on a stable Linux platform, Eventide’s NexLog DX-Series recorders ensure continuous capture of mission-critical communications and offer seamless integration with various systems such as telephone and land mobile radios. Eventide’s solutions provide your agency with immediate, court-admissible recordings, so you don’t have to wait. With an easy-to-use interface, local support, and customers on their third generation of Eventide recorders, why wouldn't you choose Eventide for your public safety recording needs?

Trusted by Organizations Worldwide To Capture, Secure and Reconstruct Their Most Important Interactions

PSAPs and 911

As a trusted provider of 911 recording software for 911 centers across the U.S. since the 1990s, Eventide Communications now serves approximately 4,000 Public Safety Answering Points (PSAPs). NexLog DX 911 recording systems offer continuous, reliable recording of 911 calls, including video and screen activity, along with critical metadata. NexLog DX-Series recorders boast advanced quality assurance (Q/A) and data analytics tools to enhance operations. These tools allow 911 centers to evaluate real-time call-taker and dispatcher performance using detailed metrics such as response times, call resolution, and protocol compliance. The system captures vital communication data and provides insights through customizable reports, helping managers identify training opportunities and track performance against operational goals. Integrated speech analytics, phrase detection, and AI-based tools further improve incident review and process optimization. With 85+ integrations, Eventide's 911 call recording system offers seamless interoperability and scalability, ensuring PSAPs have the tools they need for legal defense and operational success today and future growth tomorrow.

Police

Are you tired of cheap, unreliable recorders that are hard to use? What about waiting to get your recordings from the PSAP? It’s time to have complete control of your recordings. NexLog EXP recorders are the affordable and reliable solution for your police department.

They are easy to use and capture all calls all the time. With a NexLog EXP recorder, you’ll have communications evidence at the beginning of the crime, and your recordings will be available for immediate recall, forensic replay, incident reconstruction, and court-admissible evidence. In addition to recording radio transmissions, PSAP dispatches, and building surveillance cameras, your NexLog EXP can record 10-digit administrative phone lines to capture confessions, tips, threats, victim statements, and other critical evidence for investigations. You won’t have to take notes, and there will be no questions about the details. Reduce risk, ensure everything is documented, and stop waiting for recordings. Don’t hold back; get full control of your recordings today.

Fire and Rescue

Designed for both large districts and smaller departments, NexLog DX-Series recorders ensure secure, court-admissible recordings that enhance post-incident reviews and accountability. Fire and Rescue agencies do the right thing 98% of the time, and with an Eventide recorder, you can prove it. NexLog EXP is a compact, affordable recorder for organizations needing eight or fewer audio inputs recorded. For complete command vehicle and fireground recording coverage, NexLog EXP-M is a DC-powered recording solution for your rugged, remote, and off-grid fire and rescue applications. Protect your agency with proof of protocol.

PSAPs and 911

As a trusted provider of 911 recording software for 911 centers across the U.S. since the 1990s, Eventide Communications now serves approximately 4,000 Public Safety Answering Points (PSAPs). NexLog DX 911 recording systems offer continuous, reliable recording of 911 calls, including video and screen activity, along with critical metadata. NexLog DX-Series recorders boast advanced quality assurance (Q/A) and data analytics tools to enhance operations. These tools allow 911 centers to evaluate real-time call-taker and dispatcher performance using detailed metrics such as response times, call resolution, and protocol compliance. The system captures vital communication data and provides insights through customizable reports, helping managers identify training opportunities and track performance against operational goals. Integrated speech analytics, phrase detection, and AI-based tools further improve incident review and process optimization. With 85+ integrations, Eventide's 911 call recording system offers seamless interoperability and scalability, ensuring PSAPs have the tools they need for legal defense and operational success today and future growth tomorrow.

Police

As a trusted provider of 911 recording software for 911 centers across the U.S. since the 1990s, Eventide Communications now serves approximately 4,000 Public Safety Answering Points (PSAPs). NexLog DX 911 recording systems offer continuous, reliable recording of 911 calls, including video and screen activity, along with critical metadata. NexLog DX-Series recorders boast advanced quality assurance (Q/A) and data analytics tools to enhance operations. These tools allow 911 centers to evaluate real-time call-taker and dispatcher performance using detailed metrics such as response times, call resolution, and protocol compliance.

The system captures vital communication data and provides insights through customizable reports, helping managers identify training opportunities and track performance against operational goals. Integrated speech analytics, phrase detection, and AI-based tools further improve incident review and process optimization. With 85+ integrations, Eventide's 911 call recording system offers seamless interoperability and scalability, ensuring PSAPs have the tools they need for legal defense and operational success today and future growth tomorrow.

Fire and Rescue

Designed for both large districts and smaller departments, NexLog DX-Series recorders ensure secure, court-admissible recordings that enhance post-incident reviews and accountability. Fire and Rescue agencies do the right thing 98% of the time, and with an Eventide recorder, you can prove it. NexLog EXP is a compact, affordable recorder for organizations needing eight or fewer audio inputs recorded. For complete command vehicle and fireground recording coverage, NexLog EXP-M is a DC-powered recording solution for your rugged, remote, and off-grid fire and rescue applications. Protect your agency with proof of protocol.

Allegheny County, Pittsburgh, was the first large call center Eventide Communications acquired in 2014. This center has 785 inputs from P25 land mobile radio (LMR), call handling equipment (CHE), administration telephony, and screen capture spread across 9 NexLog 740-DXs and 160 simultaneous users mining the recordings for instant recall, court issues, Freedom of Information Act requests, and quality assurance purposes. Allegheny County dispatches for over 30 police and fire departments in the county.

Incident Reconstruction, Quality Assurance, Reporting,
and Much More

The most reliable and comprehensive public safety recording systems for PSAPs, Police Departments, and Fire and Rescue Agencies, offering solutions for P25 Radio, TETRA Radio, E911, NG911, Dispatch Consoles, and Telephones

Eventide offers direct IP recording interfaces to a wide range of dispatch consoles and systems, including:
  • Motorola MCC 7500
  • ZETRON (MAX Dispatch, AcomNOVUS, DCS-5020)
  • AVTEC Scout
  • Catalyst IP | Console
  • CTI RadioPro Dispatch
  • Telex (IP-223, IP-224, Radio Dispatch)
  • L3 Harris SwitchPlus IP
  • omnitronics omnicore and DRG
  • InterTalk Dispatch Console Systems (DCS)
  • CSS-Mindshare
  • SmartPTT Dispatch

Eventide offers direct IP interfaces to a wide range of popular P25 radio systems, including:
  • Motorola ASTRO P25 Radio Systems
  • L3Harris VIDA P25
  • L3Harris/Tait P25 Trunked (ISSI)
  • EF Johnson ATLAS P25
  • Other P25 Trunked Systems (ISSI)
  • P25 Conventional Networks

Eventide NexLog DX-Series recording solutions can be equipped to record from a wide range of PBX telephones and telephony circuits, including:
  • 2-wire Analog lines
  • 4-wire Analog circuits
  • Analog Telephones
  • Avaya Aura AES (De v Connect
  • Certified)
  • CAMA Trunks
  • Cisco Built-in Bridge (BiB)
  • Digital PBX Telephones
  • Microsoft Teams
  • Mitel SRC
  • Session Border Controller
  • SIP Trunks
  • T1, E1, and ISDN Trunks
  • VoIP and SIP Telephones
A single NexLog DX-Series recording solution can be configured to simultaneously record 911 trunks, 911 positions, P25 radio traffic, dispatch activity, administrative phones, PC screens, and more!

Eventide’s NexLog DX-Series delivers high-reliability voice recording and archival storage with redundant power supplies and RAID1, RAID5, or RAID10 hard disk arrays on a Linux operating system for maximum uptime. Two NexLog DX units can be connected in parallel for fully redundant recording. Recordings are easily accessed via front panel controls or MediaWorks DX browser-based software. The system can be equipped to support a wide range of sources, including analog, T1/E1, ISDN, PBX, VoIP, SIP trunks, PAGA systems, dispatch consoles, P25, DMR, Mototrbo radio, RoIP networks, PC screen activity, and more.
Eventide offers IP and/or analog recording and metadata interfaces for the most popular 911 PSAP systems, including:
  • VESTA Solutions Inc.
  • Intrado VIPER
  • Zetron MAX Call Taking
  • Motorola CallWorks
  • EmergiTech IP9-1-1
  • Solacom Guardian 9-1-1
  • MicroAutomation Omni911
  • RapidSOS
  • Motorola Spillman Flex CAD
  • Central Square CAD
  • Tyler Technologies CAD
  • Southern Software CAD
  • Hexagon CAD
  • GeoConex CAD
  • RapidDeploy
  • VESTA Solutions Inc.
  • Intrado VIPER
  • Zetron MAX Call Taking
  • Motorola CallWorks
  • EmergiTech IP9-1-1
  • Solacom Guardian 9-1-1
  • MicroAutomation Omni911
  • RapidSOS
  • Tyler Technologies CAD
  • Southern Software CAD
  • Hexagon CAD
  • GeoConex CAD
  • RapidDeploy
  • Motorola Spillman Flex CAD
  • Central Square CAD
Eventide supports over 85 integrations, ensuring seamless interoperability with your communication systems. We offer local deployment and ongoing support through a strong network of trusted local dealers, ensuring consistent, high-quality service.

Eventide’s NexLog DX public safety logger has been designed to support recording Next Generation 911 (NG911) IP-based and cloud-hosted 911 requests for assistance using the SIPREC active IP media recording method. Eventide’s engineering team has actively participated in all relevant Next Gen IP-based 911 interoperability testing events and all active cloud-hosted 911 call handling vendors.

Eventide offers validated TETRA recording solutions:
  • Motorola DIMETRA IP (recorded via a licensed interface to AIS)
  • Other TETRA Systems (recorded via a third-party dispatch console systems’ recording interfaces)
Are you looking for a complete list of our 85+ privileged integrations?

Eventide offers direct IP recording interfaces to a wide range of dispatch consoles and systems, including:
  • Motorola MCC 7500
  • ZETRON (MAX Dispatch, AcomNOVUS, DCS-5020)
  • AVTEC Scout
  • Catalyst IP | Console
  • CTI RadioPro Dispatch
  • Telex (IP-223, IP-224, Radio Dispatch)
  • L3 Harris SwitchPlus IP
  • omnitronics omnicore and DRG
  • InterTalk Dispatch Console Systems (DCS)
  • CSS-Mindshare
  • SmartPTT Dispatch

P25 Radio Recording

Eventide offers direct IP interfaces to a wide range of popular P25 radio systems, including:
  • Motorola ASTRO P25 Radio Systems
  • L3Harris VIDA P25
  • L3Harris/Tait P25 Trunked (ISSI)
  • EF Johnson ATLAS P25
  • Other P25 Trunked Systems (ISSI)
  • P25 Conventional Networks

Telephone Recording

Eventide NexLog DX-Series recording solutions can be equipped to record from a wide range of PBX telephones and telephony circuits, including:
  • 2-wire Analog lines
  • 4-wire Analog circuits
  • Analog Telephones
  • Avaya Aura AES (De v Connect
  • Certified)
  • CAMA Trunks
  • Cisco Built-in Bridge (BiB)
  • Digital PBX Telephones
  • Microsoft Teams
  • Mitel SRC
  • Session Border Controller
  • SIP Trunks
  • T1, E1, and ISDN Trunks
  • VoIP and SIP Telephones

Why Choose Eventide Communications?

Immediate Access to Your Recordings

With Eventide’s comprehensive recording systems for public safety, your recordings are there when you need them – period.

Let Us Help You With Your Public Safety Recordings

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